Our Spa Policies

Reservations

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We recommend scheduling your spa services in advance especially on Saturday. A credit card is required to confirm your appointment. Please arrive 10 minutes in advance. Late arrivals may receive a shortened session at original cost.



Amenities

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Relax on the spa level to unwind before or after your spa session. Extend your bliss in the pool or exercise area. Showers are available for use.

Hours

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Tu-Fri: 11AM-5PM, Sat: 10AM-6PM Sun/Mon: By Appointment


After hours appointments are subject to availability and include a 10% courtesy fee & 20% gratuity.

Gift Certificates

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Mandarin Rose Spa gift certificates are available for any amount or a specific service. Surprise a friend and show you care with our healing touch. Kindly use within one year to guarantee purchase value. Spa Finder cards are accepted for services. Please advise us of gift card use when booking.

Cancellation Policy

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A 24 hour notice is required to cancel your spa service. We will charge a 25% cancellation fee to your credit card in the event of a no show or late cancellation.

Payment

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Cash, Visa, American Express, Mastercard & Discover are accepted. A 20% gratuity is added for multiple services. We cannot charge to your room, however, several spa packages can be pre-booked along with a room package. Call for details.